Everyone's doing their job well. No one's doing the company's job.

“You simply cannot have intelligent strategic discussions about AI if you haven't personally experienced its capabilities.”

"People intellectually understand AI can make them at least 30% more productive - but emotionally, their Stone Age brain tells them to wait until someone else has done it first."

"Those who've had their AI awakening and jumped on the train will be in a completely different place by the end of the year than those who haven't. It will be noticeable. It will be felt. For some, it will feel unfair."

What if, in our rush to measure everything, we're actually understanding less?

"Can I tell you something I've never admitted to anyone? I have no idea what innovation actually means anymore."

What if our relentless drive to break everything into processes – the very foundation of modern professional life – is about to hit its limit? And what if the path forward isn't more process, but a return to something much older?

"We need to go in this direction. I don't know how long it will take or how much it will cost."

"Strategy is a dictatorial game," he said. "It's for an autocratic, frankly kind of assholish leader." I nearly choked on my coffee.