GRAIL · Function papers
What does an AI-augmented company look like, function by function?
By Johan Grönstedt · Last reviewed
Fifteen free nine-page position papers, one per business function, each answering the same question for that function. Every paper says what the agent layer takes on and what stays with the person.
Across all fifteen functions, GRAIL finds that judgment stays with the people accountable for it. Preparation, memory, and follow-through become an operating layer that supports their work. Every connection to a system of record is earned one rung at a time.
Fifteen functions
management team
What does an AI-augmented management team look like?
sales department
What does an AI-augmented sales department look like?
finance department
What does an AI-augmented finance department look like?
professional services firm
What does an AI-augmented professional services firm look like?
IT department
What does an AI-augmented IT department look like?
HR department
What does an AI-augmented HR department look like?
engineering organisation
What does an AI-augmented engineering organisation look like?
marketing department
What does an AI-augmented marketing department look like?
customer service and success team
What does an AI-augmented customer service and success team look like?
operations function
What does an AI-augmented operations function look like?
data and analytics team
What does an AI-augmented data and analytics team look like?
legal and compliance department
What does an AI-augmented legal and compliance department look like?
product organisation
What does an AI-augmented product organisation look like?
procurement department
What does an AI-augmented procurement department look like?
quality and sustainability function
What does an AI-augmented quality and sustainability function look like?
Start with your function.
Read the paper for your own function first, then read the management team paper to see how the work connects at company level.